Enjoy the flexibility of online learning.

Each of the seven NH Community Colleges offers 100% online courses, using Canvas as the Learning Management System (LMS) for both online and classroom-based learning. The number of courses and subjects varies at each college.

Online courses accommodate different learning styles and enable students to use the rich resources of the Internet with the instructor serving as the course facilitator of the online learning community.

The student works independently, but will be responsible for continuous participation in the course and submission of weekly assignments.

The Community College System of New Hampshire is committed to designing, developing, and delivering high quality online learning environments.


To engage students in high quality and innovative online learning courses by supporting faculty in the use of learner-centered instruction and effective educational technologies.

The CCSNH Online Learning Office

The System is responsible for developing a coordinated and integrated approach to the organization, design and delivery of online learning technologies. The System Office is responsible for administering the learning management system and providing academic resources to support quality course design and delivery in face-to-face, hybrid and online courses. The colleges are responsible for the development and quality of course offerings which use an electronic environment and for local faculty and student support.

The CCSNH Online Learning and Academic Technology office, managed by Alisa Kadenic-Newman, is located at 26 College Drive in Concord, and is open Monday – Friday from 8:30 A.M. to 4:30 P.M.


100% online course is one in which all learning activities and content delivery are accomplished online without a need to physically meet in person.

hybrid course is a combination of face-to-face classroom instruction and online instruction.

Online Learning Policies

These pages provide Distance Learning Policy information to support faculty, students and staff at the Community College System of New Hampshire. 

The Distance Learning Policies apply to 100% online courses. A 100% online course is taught entirely online, and all teaching and learning activities and content delivery are accomplished without a need to meet in person. A hybrid course is a combination of classroom based learning and learning technologies.

More policy information is available in the following catagories:

CCSNH does not discriminate in the administration of their admission and educational programs, activities, or employment practices on the basis of race, color, religion, national origin, age, sex, handicap, veteran status, sexual orientation, or marital status. This statement is a reflection of the mission of the Community College System of New Hampshire and refers to, but is not limited to, the provisions of the following laws:

  • Title VI and VII of the Civil Rights Act of 1964; The Age Discrimination Act of 1967; Title IX of the Education Amendment of 1972;
  • Section 504 of the Rehabilitation Act of 1973; The Americans with Disabilities Act of 1990; Section 402 of the Vietnam Era Veteran’s Readjustment Assistance Act of 1974; NH Law Against Discrimination (RSA 354-A).

Disability Services are available at each college for students with documented disabilities.

Students with disabilities are encouraged to disclose the nature of their disabilities to the Coordinator of Disabilities Services at the college offering the online course prior to the beginning of the course.Students with disabilities who choose not to disclose their disability will not be eligible for services unless they provide documentation of their disability to the Coordinator of Disabilities Services. The services available to students with disabilities vary according to students' individual needs. Information regarding students' disabilities is kept confidential.

Free, Friendly, Confidential Services Available for Eligible Students

Disabilities Services can support your goals and program of study through:

  • Reasonable Accommodation Plans
  • Academic Coaching
  • Assistive Technology and Equipment Loans
  • Referral for Diagnostic Testing
  • Request for Reduced Course Load Verification for Health Insurance and Athletic Participation

Who may be eligible?

Any qualified student who has:

  • A diagnosed disability, including students taking one course at a college
  • A history of a disability, but has not previously received service
  • A history of school difficulties, and who may have an undiagnosed learning disability or attention deficit disorder or other disability

Documentation is required in all cases; some restrictions apply. Eligibility is determined by the Coordinator of Disabilities Services.

Important Notes

  • Students are given equal opportunity to pursue programs of study and are evaluated with the same course objectives as all other students.
  • Accommodations such as extended time on tests and separate quiet test environment may help students to achieve course objectives.
  • Faculty determine what is reasonable and are required to assist you if you have a plan.
  • Disabilities Services records are confidential and kept separate from the Registrar, Admissions and other department records.

Faculty shall comply with the Digital Millennium Copyright Act (DMCA), and Technology, Education, Copyright and Harmonization Act (TEACH) legislation.

See also below Article XXXIII - Intellectual Property from the Current Collective Bargaining Agreement:

33.1 Applicability: This provision applies to all covered employees involved in carrying out the CCSNH’s mission while under the auspices of the CCSNH.

33.2 Definitions:

33.2.1: Intellectual Property:  As used in this provision, intellectual property includes not only technology such as inventions, discoveries, creations, or authored works which may be protected legally (such as with Patents and Copyrights), but also the physical or tangible embodiment of the technology, such as biological organisms, plant varieties, or computer software based on or derived from research data.

33.2.2: Scholarly Works: Traditional publications in academia regardless of their medium of expression, such as books, case studies, peer-reviewed manuscripts, journal articles, glossaries, bibliographies, creative works, etc.

33.2.3: Course Material: Those elements that constitute an academic course delivered in traditional and non-traditional (online, e.g.) mode, including but not limited to: syllabi, course descriptions, class and lecture notes, quizzes, tests, assignments, laboratories, study guides, and content.

33.3 Provision for Ownership:

33.3.1: The CCSNH relinquishes any claim to ownership of scholarly works and assigns intellectual property rights to the covered employee.

33.3.2: Course material created by the covered employee in the fulfillment of the employee’s normal duties and responsibilities under this collective bargaining agreement is presumed to belong to the employee for proprietary or marketing purposes outside of the college but is available to the college for internal review, use and distribution within the CCSNH and to external accrediting agencies.

33.3.3: If a covered employee retains title to copyright of course material or scholarly works developed as part of his/her regular employment responsibilities, the employee shall grant to the CCSNH a non-exclusive, irrevocable, royalty-free right to use, display, duplicate, create derivative works and/or distribute the materials with appropriate attribution for educational and/or research purposes.

33.3.4: The CCSNH shall retain ownership and intellectual property rights to work commissioned by the college pursuant to a written contract or memorandum of understanding (MOU) with the covered employee.

Grade: A- to A-  GPA Points: 4.0 to 3.7

W - Student initiated withdrawal from a course at any time prior to completion of the drop deadline (60% of the course). Does not affect GPA. Can be initiated by the instructor if the student, because of extenuating circumstances, is unable to initiate the process (e.g., catastrophic illness or injury, job transfer to another state).

Grade: B+ to B  GPA Points: 3.3 to 3.0

WP - Student initiated withdrawal from a course after the drop deadline (60% of the course) student has a passing grade at time of drop, as determined by the instructor. Does not affect GPA. Can be initiated by the instructor if the student, because of extenuating circumstances, is unable to initiate the process (e.g., catastrophic illness or injury, job transfer to another state).

Grade: B-  GPA Points: 2.7

WF - Student initiated withdrawal from a course after the drop deadline (60%) of the course; student has a failing grade at time of drop, as determined by the instructor. Calculates in GPA as an “F.”

Grade: C+, C, C-  GPA Points: 2.3,2.0,1.7

AF - Instructor or administrator initiated withdrawal at any time for reasons other than poor grade performance—e.g., failure to meet attendance requirements, as published in the instructor’s syllabus, violation of the Student Code of Conduct, disruptive behavior, etc. The grade may also be issued if a student registered in a clinic, practicum, internship or lab is deemed unsafe or performing in an unsatisfactory manner as determined by an evaluation by a faculty member/agency supervisor in accordance with department criteria and procedure. Calculated in GPA as an “F.”

Grade: D+ to D GPA Points: 1.3 to 1.0

AU - A course taken as an audit does not earn credit and cannot be used to meet graduation requirements. Admission by permission of the instructor. Not all courses can be taken for audit. See full Audit Policy in college catalogue.

Grade: D- to F GPA Points: .7 to 0

I - Incomplete grade. Indicates that a student has not completed a major course assignment due to extraordinary circumstances. It is not used to give an extension of time for a student delinquent in meeting course responsibilities. The I grade is not calculated into the GPA. However, all work must be completed by the end of the third week of the subsequent semester or the grade defaults to an F. See full Incomplete Grade Policy.

Pass: P

Not calculated into GPA.

Provisional Pass: PP

Warning (not calculated into GPA).

No Pass: NP

Unsatisfactory (not calculated into GPA).

Continuing Study: CS

Continuing Study. Allows student to re-register for developmental course if competencies have not been met by end of the course. Intended for students who have n demonstrated progress and a commitment to succeeding in the course but who need more time to achieve competencies. Does not affect GPA.


If a course has proctored exams, the instructor will explain when the exams must be taken and any other relevant information. A proctored exam is overseen by an impartial individual known as a proctor who monitors the student while he or she takes the exam. The proctor ensures the security and integrity of the exam process. Proctored exams may be done at one of the following:
  • The CCSNH college offering the course or any other CCSNH college (at no charge)
  • Testing centers at two or four-year colleges and universities
  • Commercial learning/tutoring centers
  • Military education offices worldwide
  • Corporate education centers
  • County/state fire training academies
  • NCOIC or OIC for military students (This applies to students overseas.  All stateside military students should use local Education Offices)
  • Other sites approved by the course Instructor

Unacceptable Proctors and Locations include:

  • Relatives
  • Friends
  • Neighbors
  • Co-workers
  • Private residences
  • Places of worship
  • Other CCSNH Students
  • Cohabitants
  • K–12 public and private schools
 Sometimes a Testing Center will charge a fee for test taking, which is the student's expense.

Online courses shall comply with all the standard practices, procedures, and criteria of the college offering the course. This includes, but is not limited to, faculty involvement at the level of course development and approval, selection of qualified faculty to teach the course, and oversight of all final course offerings by the appropriate body. It is expected that each campus will have a formal review process for the development and approval of online courses.

The Vice President of Academic Affairs (VPAA) or designee of the college offering the course will maintain direct oversight, decision making and quality assurance for all decisions related to their faculty, courses, cancellations of courses, and opening of new sections.

The appropriate Department Chair and the VPAA or designee of the college offering the course shall be able to access and view all online courses at any given time.

CCSNH will provide ...

  • Management of the network
  • College email
  • 24/7 Online Support Center
  • Internet connectivity
  • Distance Learning department
  • Canvas system administration
  • IT department management of SIS/Banner Snapshot
  • Scheduling and facilitation of the Distance Learning Collaborative meetings

The college offering the course will provide ...

  • Computer labs on campus
  • College technical support
  • Necessary technology to teach online effectively