Technical Assistance

Technical Assistance

CCSNH will provide ... The college offering the course will provide ...
  • Management of the network
  • College email
  • 24/7 Online Support Center
  • Internet connectivity
  • Distance Learning department
  • Blackboard system administration
  • IT department management of SIS/Banner Snapshot
  • Scheduling and facilitation of the Distance Learning Collaborative meetings
  • Computer labs on campus
  • College technical support
  • Necessary technology to teach online effectively

Blackboard system administrators shall be allowed to access and view all courses at anytime for the purpose of resolving, troubleshooting or correcting problems or system management.