CCSNH Systems Status Log

CCSNH Systems Status Log

System Affected Event Date Time
Banner, SIS, Electronic Payments

Banner, SIS and electronic payments will be UNAVAILABLE next Friday evening, March 31 between 7pm and 9pm.  Blackboard will NOT be impacted.

03/31/2017 7:00 PM to 9:00 PM
Production Banner, SIS and DegreeWorks

Production Banner, SIS and DegreeWorks will be UNAVAILABLE on Sunday, March 12.  This work will start at 5am and should be completed with all services restored by noon.  Blackboard and Banner Finance will NOT be impacted by this outage.

03/12/2017 5:00 AM to 12:00 PM
Banner, SIS and electronic payments Banner, SIS and electronic payments will be UNAVAILABLE Tuesday, February 28 between 7pm and 9pm.  Blackboard will NOT be impacted. 02/28/2017 7:00 PM to 9:00 PM

Banner, Blackboard (Primary Link), EasyLogin Central Authentication (Single Sign-On), Email (Students), Office 365 (Students), SIS

Planned mainteance on Sunday, February 19th from 6:00 AM to 12:00 Noon will affect the following services: Banner, Blackboard (Primary Link - Please use the alternative link below), EasyLogin Central Authentication (Single Sign-On), Email (Students), Office 365 (Students), SIS.

02/19/2017 6:00 AM to 12:00 PM
Blackboard

Blackboard will be unavailable from 3 AM to 5 AM this coming Sunday, February 5. This maintenance is required to stabilize the system after this week's unexpected outage. Other services (Email, SIS, Banner) will not be affected by this outage.

02/05/2017 3:00 AM to 5:00 AM
Banner, SIS and electronic payments Banner, SIS and electronic payments will be UNAVAILABLE Tuesday, January 31 between 7pm and 9pm.  Blackboard will NOT be impacted. 01/31/2017 7:00 PM to 9:00 PM
Production Banner, SIS and DegreeWorks  Production Banner, SIS and DegreeWorks will be UNAVAILABLE on Sunday, January 1.  This work will start at 5am and should be completed with all services restored by noon.  Blackboard and Banner Finance will NOT be impacted by this outage. 01/01/2017 5:00 AM to 12:00 PM

Banner, SIS and electronic payments

Banner, SIS and electronic payments will be UNAVAILABLE on Friday, December 30 between 7pm and 9pm.

12/30/2016 7:00 PM to 9:00 PM
Banner, SIS and electronic payments

Banner, SIS and electronic payments will be UNAVAILABLE on Wednesday, November 30 between 7pm and 9pm.

11/30/2016 7:00 PM to 9:00 PM
Production Banner, SIS and DegreeWorks

Production Banner, SIS and DegreeWorks will be UNAVAILABLE on  ** Saturday **, November 19 in order to complete a Financial Aid upgrade in Banner.  The work will start at 4am and should be completed with all services restored by 10am.  Blackboard and Banner Finance will NOT be impacted by this outage.

11/19/2016 4:00 AM to 10:00 AM
Production Banner, SIS, DegreeWorks

Production Banner, SIS and DegreeWorks will be UNAVAILABLE on Sunday, November 13 in order to complete upgrade work to Banner.  The work will start at 5am and should be completed with all services restored by noon.  Blackboard and Banner Finance will NOT be impacted by this outage.

11/13/2016 5:00 AM to 12:00 PM
Banner, SIS, electronic payments

As part of an on-going process to reconcile Banner accounts receivables to Banner financials and in accordance with vendor best practices, the system office will be shutting off access to Banner (PROD), Banner Finance, SIS and electronic payments from 7PM to 9PM on the last business day of every month going forward.  Blackboard will NOT be affected. We recognize that this may cause some inconveniences to both students and staff but unfortunately, it is necessary in order to accurately reconcile the two Banner systems

10/31/2016 7:00 PM to 9:00 PM
EasyLogin Central Authentication (Single Sign-On) and SIS

EasyLogin Central Authentication (Single Sign-On) and SIS will be interrupted for about 15 minutes.  Faculty and Staff email login will not be affected.  Blackboard will still be available to everybody using the secondary link under the CCSNH Resources page.

10/24/2016 10:00 PM to 10:15 PM
Blackboard

Emergency maintenance is required to stabilize the system after the last week's unexpected outage. Other services (email, SIS, Banner) will not be affected by this outage.

10/9/2016 12:00 AM to 6:00 AM
Blackboard Unscheduled service interruption due to high load on the application servers. 9/29/2016 11:40 AM to 12:05 PM
Blackboard, EasyLogin Central Authentication (Single Sign-On), EasyLogin Self Service, Email, EZProxy Online Library Resources, Internet, Office 365, SIS Major internet outage due to a DDoS attack. 9/26/2016 to 9/27/2016 8 AM to 9 AM
Banner, Blackboard, EasyLogin Central Authentication (Single Sign-On), EasyLogin Self Service, Email, EZProxy Online Library Resources, Internet , Office 365, SIS There was a major data center failure at our primary location overnight that affected the entire site and not just our equipment from about 12:30AM to 7:45AM. 8/31/2016 12:30 AM to 7:45 AM
SIS, Banner Prod, Banner Finance Service unavailable during Banner update 7/29/2016 7 PM to 9 PM
Blackboard Unscheduled Service Interruption 7/5/2016 11:30 AM to 11:45 AM
SIS, Banner Prod, Banner Finance Service unavailble during Banner update 6/30/2016 11 AM to 11:59 PM
Electronic Payments Service unavailble during Banner update 6/28 to 6/30/2016 6PM to 11:50 PM
SIS, Banner, Electronic Payments, Easylogin Service unavailble during Banner update 6/19/2016 6AM to 12PM
SIS, Banner, Electronic Payments Service unavailble during Banner update 6/17/2016 6PM to 9PM
Blackboard An update error caused a handful of courses to become disbaled 6/12/2016 3AM to 11:15AM
SIS, Banner, Electronic Payments Service unavailble during Banner update 6/10/2016 6PM to 9PM
SIS, Banner, Electronic Payments Service unavailble during Banner update 6/3/2016 6PM to 9PM
Blackboard Upgrade in progress, system unavailable 5/28 to 5/29/2016 8 PM to 11 AM
Faculty/Staff Email Exchange queue lockup delayed emails 5/25/2016 12 AM to 10 AM
Blackboard Service unavailable due to critical maintenance 5/14 to 5/15/2016 11 PM to 2 AM
Faculty/Staff Email Server Reboot complete - Service Restored 4/27/2016 10:15 AM
Faculty/Staff Email Server Reboot - Service Interruption 4/27/2016 10 AM
Blackboard Intermittent Connection Issue - Resolved 4/26/2016 4:16 PM
Blackboard Intermittent Connection Issue 4/26/2016 3PM
Blackboard Intermittent Service due to maintenance 3/6/2016 2AM to 6 AM
Blackboard Service Restored 2/24/2016 9:05 PM
Blackboard Service Interruption 2/24/2016 8:40 PM
CCSNH Website CCSNH Systems Status Log created 2/16/2016 12:03 PM

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