CCSNH Systems Status Log

CCSNH Systems Status Log

System Affected Event Date Time
Blackboard

Blackboard service will be interrupted on Sunday, November 19, 2017 from 12:00 AM to 06:00 AM to perform a Kernel Update.

During this maintenance, clients will experience an interruption to their production environment services. Blackboard will make every effort to minimize downtime during this maintenance window.

11/19/2017 12:00 AM to 6:00 AM
Banner, SIS, Electronic Payments

Banner, SIS and electronic payments will be UNAVAILABLE on Tuesday, October 31 between 7:00 PM and 9:00 PM.  Blackboard will NOT be impacted.

10/31/2017 7:00 PM to 9:00 PM
Production Banner, SIS, DegreeWorks

Production Banner, SIS and DegreeWorks will be UNAVAILABLE on Sunday, October 8.  This work will start at 5:00 AM and should be completed with all services restored by 5:00 PM.  Blackboard and Banner Finance will NOT be impacted by this outage.

10/08/2017 5:00 AM to 5:00 PM
Banner, SIS, Electronic Payments

Banner, SIS and electronic payments will be UNAVAILABLE September 29, between 7pm and 9pm.  Blackboard will NOT be impacted.

If you are a Banner or Banner Finance user, please log out when you leave work today.

09/29/2017 7:00 PM to 9:00 PM

Banner, Blackboard primary link, EasyLogin Central Authentication (Single Sign-On), EasyLogin Self Service, Email, EZProxy Online Library Resources, Internet, Office 365, SIS

CCSNH Production Banner Servers need to be rebooted to address some maintenance issues that have been identified. Most services will be back online by 6:00 AM but Banner and SIS won’t be back online until 8:00 AM. 08/24/2017 5:00 AM to 8:00 AM
Banner, SIS and electronic payments Banner, SIS and electronic payments will be UNAVAILABLE Thursday, August 31 between 7pm and 9pm.  Blackboard will NOT be impacted. 08/31/2017 7:00 PM to 9:00 PM
Blackboard Production Blackboard Production environment is scheduled for an Oracle upgrade on Sunday, August 6, 2017 from 1:00 AM and 5:00 AM EST.  No other services will be impacted by this upgrade. 08/06/2017 1:00 AM to 5:00 AM
Banner, SIS and electronic payments Banner, SIS and electronic payments will be UNAVAILABLE on July 31 between 7pm and 9pm.  Blackboard will NOT be impacted. 07/31/2017 7:00 PM to 9:00 PM
SIS, Banner, Banner Finance, electronic payments

SIS, Banner, Banner Finance and electronic payments will be UNAVAILABLE starting Friday, June 30 at 11:00 AM until Saturday, July 1 at 12:00 AM, for Finance Fiscal Year End processing.

06/30/2017 - 07/01/2017 11:00 AM to 12:00 AM
Banner, SIS, Banner Finance

Banner, SIS and Banner Finance will be down for critical maintenance. Blackboard will not be affected. Services should be restored by Sunday evening. If you have questions or concerns, please contact your college President or Banner Coordinator. We apologize for this inconvenience.

06/23/2017 - 06/25/2017 6:00 PM to TBD
Blackboard

Blackboard Scheduled Upgrade:

Start: 8PM on Saturday, June 10th                                           End: 11 AM on Sunday, June 11th

Blackboard will not be available during this time, so please plan accordingly. This latest release (9.1 Q4 2016) offers a number of long awaited enhancements (mobile responsiveness, multi-file drag-and-drop, student assignment submission receipt) as well as a significant number of software bug fixes. The ‘look and feel’ of the courses will not be affected.

No other services will be impacted by this upgrade.

06/10/2017 - 06/11/2017 8:00 PM to 11:00 AM
Production Banner, SIS and DegreeWorks

Production Banner, SIS and DegreeWorks will be UNAVAILABLE on Sunday, June 4.  This work will start at 5am and should be completed with all services restored by 9am. 

Blackboard and Banner Finance will NOT be impacted by this outage.

06/04/2017 5:00 AM to 9:00 AM
Banner, SIS and electronic payments

Banner, SIS and electronic payments will be UNAVAILABLE next Wednesday evening, May 31 between 7pm and 9pm.  

Blackboard will NOT be impacted.

05/31/2017 7:00 PM to 9:00 PM
Banner

We will be making a change to our data center firewall that may impact Banner sessions.  If your Banner session loses connection during this window, please wait 15 minutes and try again. 

No other services will be impacted during this upgrade.

05/15/2017 4:00 PM to 4:15 PM
Banner, SIS, Electronic Payments

Banner, SIS and electronic payments will be UNAVAILABLE Friday, April 28 between 7pm and 9pm.  

Blackboard will NOT be impacted.

04/28/2017 7:00 PM to 9:00 PM
Banner, SIS, Electronic Payments

Banner, SIS and electronic payments will be UNAVAILABLE Friday, March 31 between 7pm and 9pm.  

Blackboard will NOT be impacted.

03/31/2017 7:00 PM to 9:00 PM
Production Banner, SIS and DegreeWorks

Production Banner, SIS and DegreeWorks will be UNAVAILABLE on Sunday, March 12.  This work will start at 5am and should be completed with all services restored by noon.  Blackboard and Banner Finance will NOT be impacted by this outage.

03/12/2017 5:00 AM to 12:00 PM
Banner, SIS and electronic payments Banner, SIS and electronic payments will be UNAVAILABLE Tuesday, February 28 between 7pm and 9pm.  Blackboard will NOT be impacted. 02/28/2017 7:00 PM to 9:00 PM

Banner, Blackboard (Primary Link), EasyLogin Central Authentication (Single Sign-On), Email (Students), Office 365 (Students), SIS

Planned mainteance on Sunday, February 19th from 6:00 AM to 12:00 Noon will affect the following services: Banner, Blackboard (Primary Link - Please use the alternative link below), EasyLogin Central Authentication (Single Sign-On), Email (Students), Office 365 (Students), SIS.

02/19/2017 6:00 AM to 12:00 PM
Blackboard

Blackboard will be unavailable from 3 AM to 5 AM this coming Sunday, February 5. This maintenance is required to stabilize the system after this week's unexpected outage. Other services (Email, SIS, Banner) will not be affected by this outage.

02/05/2017 3:00 AM to 5:00 AM
Banner, SIS and electronic payments Banner, SIS and electronic payments will be UNAVAILABLE Tuesday, January 31 between 7pm and 9pm.  Blackboard will NOT be impacted. 01/31/2017 7:00 PM to 9:00 PM
Production Banner, SIS and DegreeWorks  Production Banner, SIS and DegreeWorks will be UNAVAILABLE on Sunday, January 1.  This work will start at 5am and should be completed with all services restored by noon.  Blackboard and Banner Finance will NOT be impacted by this outage. 01/01/2017 5:00 AM to 12:00 PM

Banner, SIS and electronic payments

Banner, SIS and electronic payments will be UNAVAILABLE on Friday, December 30 between 7pm and 9pm.

12/30/2016 7:00 PM to 9:00 PM
Banner, SIS and electronic payments

Banner, SIS and electronic payments will be UNAVAILABLE on Wednesday, November 30 between 7pm and 9pm.

11/30/2016 7:00 PM to 9:00 PM
Production Banner, SIS and DegreeWorks

Production Banner, SIS and DegreeWorks will be UNAVAILABLE on  ** Saturday **, November 19 in order to complete a Financial Aid upgrade in Banner.  The work will start at 4am and should be completed with all services restored by 10am.  Blackboard and Banner Finance will NOT be impacted by this outage.

11/19/2016 4:00 AM to 10:00 AM
Production Banner, SIS, DegreeWorks

Production Banner, SIS and DegreeWorks will be UNAVAILABLE on Sunday, November 13 in order to complete upgrade work to Banner.  The work will start at 5am and should be completed with all services restored by noon.  Blackboard and Banner Finance will NOT be impacted by this outage.

11/13/2016 5:00 AM to 12:00 PM
Banner, SIS, electronic payments

As part of an on-going process to reconcile Banner accounts receivables to Banner financials and in accordance with vendor best practices, the system office will be shutting off access to Banner (PROD), Banner Finance, SIS and electronic payments from 7PM to 9PM on the last business day of every month going forward.  Blackboard will NOT be affected. We recognize that this may cause some inconveniences to both students and staff but unfortunately, it is necessary in order to accurately reconcile the two Banner systems

10/31/2016 7:00 PM to 9:00 PM
EasyLogin Central Authentication (Single Sign-On) and SIS

EasyLogin Central Authentication (Single Sign-On) and SIS will be interrupted for about 15 minutes.  Faculty and Staff email login will not be affected.  Blackboard will still be available to everybody using the secondary link under the CCSNH Resources page.

10/24/2016 10:00 PM to 10:15 PM
Blackboard

Emergency maintenance is required to stabilize the system after the last week's unexpected outage. Other services (email, SIS, Banner) will not be affected by this outage.

10/9/2016 12:00 AM to 6:00 AM
Blackboard Unscheduled service interruption due to high load on the application servers. 9/29/2016 11:40 AM to 12:05 PM
Blackboard, EasyLogin Central Authentication (Single Sign-On), EasyLogin Self Service, Email, EZProxy Online Library Resources, Internet, Office 365, SIS Major internet outage due to a DDoS attack. 9/26/2016 to 9/27/2016 8 AM to 9 AM
Banner, Blackboard, EasyLogin Central Authentication (Single Sign-On), EasyLogin Self Service, Email, EZProxy Online Library Resources, Internet , Office 365, SIS There was a major data center failure at our primary location overnight that affected the entire site and not just our equipment from about 12:30AM to 7:45AM. 8/31/2016 12:30 AM to 7:45 AM
SIS, Banner Prod, Banner Finance Service unavailable during Banner update 7/29/2016 7 PM to 9 PM
Blackboard Unscheduled Service Interruption 7/5/2016 11:30 AM to 11:45 AM
SIS, Banner Prod, Banner Finance Service unavailble during Banner update 6/30/2016 11 AM to 11:59 PM
Electronic Payments Service unavailble during Banner update 6/28 to 6/30/2016 6PM to 11:50 PM
SIS, Banner, Electronic Payments, Easylogin Service unavailble during Banner update 6/19/2016 6AM to 12PM
SIS, Banner, Electronic Payments Service unavailble during Banner update 6/17/2016 6PM to 9PM
Blackboard An update error caused a handful of courses to become disbaled 6/12/2016 3AM to 11:15AM
SIS, Banner, Electronic Payments Service unavailble during Banner update 6/10/2016 6PM to 9PM
SIS, Banner, Electronic Payments Service unavailble during Banner update 6/3/2016 6PM to 9PM
Blackboard Upgrade in progress, system unavailable 5/28 to 5/29/2016 8 PM to 11 AM
Faculty/Staff Email Exchange queue lockup delayed emails 5/25/2016 12 AM to 10 AM
Blackboard Service unavailable due to critical maintenance 5/14 to 5/15/2016 11 PM to 2 AM
Faculty/Staff Email Server Reboot complete - Service Restored 4/27/2016 10:15 AM
Faculty/Staff Email Server Reboot - Service Interruption 4/27/2016 10 AM
Blackboard Intermittent Connection Issue - Resolved 4/26/2016 4:16 PM
Blackboard Intermittent Connection Issue 4/26/2016 3PM
Blackboard Intermittent Service due to maintenance 3/6/2016 2AM to 6 AM
Blackboard Service Restored 2/24/2016 9:05 PM
Blackboard Service Interruption 2/24/2016 8:40 PM
CCSNH Website CCSNH Systems Status Log created 2/16/2016 12:03 PM

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